Cancellation policy

subscribe & save cancellation policy

you can cancel your subscribe & save subscription at any time, online. there is no minimum number of orders and no call needed.

what you agreed to

New subscriptions: choose YAWANA SMILE, 2 pouches (120 pieces) for $59.97 every 2 months, or 3 pouches (180 pieces) for $79.97 every 3 months, until you cancel. Free US shipping. Supply estimates of 60 or 90 days assume two pieces per day; billing follows calendar months. Existing subscriptions retain the price, pouch count and frequency agreed at checkout unless you choose to change them.

how to cancel, skip or pause

  • sign in at yawana.shop/account, open your subscription and choose cancel, skip or pause.
  • or email hello@yawana.shop and we'll do it for you.

timing

we email a reminder 3 days before each charge. cancel before your next billing date to stop the next charge. cancelling stops all future charges; an order that has already been charged ships as normal. questions about a charge? email hello@yawana.shop.

your first order

our 30-day money-back guarantee covers your first subscription order like any first order. a refund doesn't cancel the subscription, so cancel it as well if you don't want more deliveries, or ask us to.