Cancellation policy
subscribe & save cancellation policy
you can cancel your subscribe & save subscription at any time, online. there is no minimum number of orders and no call needed.
what you agreed to
New subscriptions: choose YAWANA SMILE, 2 pouches (120 pieces) for $59.97 every 2 months, or 3 pouches (180 pieces) for $79.97 every 3 months, until you cancel. Free US shipping. Supply estimates of 60 or 90 days assume two pieces per day; billing follows calendar months. Existing subscriptions retain the price, pouch count and frequency agreed at checkout unless you choose to change them.
how to cancel, skip or pause
- sign in at yawana.shop/account, open your subscription and choose cancel, skip or pause.
- or email hello@yawana.shop and we'll do it for you.
timing
we email a reminder 3 days before each charge. cancel before your next billing date to stop the next charge. cancelling stops all future charges; an order that has already been charged ships as normal. questions about a charge? email hello@yawana.shop.
your first order
our 30-day money-back guarantee covers your first subscription order like any first order. a refund doesn't cancel the subscription, so cancel it as well if you don't want more deliveries, or ask us to.